Terms And Conditions 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Congenial Healthcare’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Congenial Healthcare or 'us' or 'we' refers to the owner of the website whose registered office is 1 Roosevelt Avenue, Peabody MA 01960. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the any personal information may be stored.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States. 

Privacy Policy

At Congenial Healthcare, we are committed to protecting the privacy and security of visitors to our website. This website privacy policy will tell you what information we collect, how it is used and your options. By using this website, you agree to this policy. Please read the following before using the website.

“Protected Health Information (PHI)” as defined under the Health Insurance Portability & Accountability Act and related regulations (collectively referred to as “HIPAA”), including information you provide to a Congenial Healthcare practice while being treated as a patient of that practice or within the MyLaheyChart. 

Your Consent

By using our website, you consent to the collection, use and sharing of information as described in this Privacy Policy. By providing us with an email address, you agree that we may use your email address to communicate with you about our services and select messages from our partners or affiliates.

Information That We Collect

You may use our website without giving personal information. You may be asked to provide personal information, such as name, email address, and demographic information, if you choose to complete any of the online forms.

If you submit to Congenial Healthcare any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information. By submitting personal information, you allow Congenial Healthcare the right to transmit, monitor, retrieve, store and use your information with the operation of the website.

Data Security

Congenial Healthcare is committed to protecting the privacy of the personal information you provide to us via this website.

Although we work hard to protect your personal information, Congenial Healthcare cannot guarantee the security of any information you transmit to us, and you do so at your own risk. If you would like, you can contact us instead by telephone at the numbers provided for each office.

Cookies, Tracking and Internet-based Advertising

This website works with third-party products or services. These include Google and other Service Providers who help us track and analyze visitor activity on the website.

The website uses “cookies,” tracking pixels and related technologies. These can be set by our Service Providers.

Cookies are small files sent to your browser from websites you visit. These files track and monitor the sites you visit and the items you click on these pages.  Different types of cookies track different activities. Session cookies are used only when a person is actively navigating a website; once you leave the site, the session cookie disappears. Tracking cookies may be used to create long-term records of multiple visits to the same site. 

Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. Learn more from (the FTC or (the Digital Advertising Alliance opt-out page, which gives options for someone to opt out. 

We are not responsible for the effectiveness or compliance of third party opt-out programs. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again.  Also, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on this website without enabling cookies in your browser. 

How We Use This Information

Congenial Healthcare uses the information you provide to fulfill online requests from third party carrier inquiries, fill out patient forms or in other ways as required by law.

Third-Party Vendors/ Content Providers

Congenial Healthcare shares information with third parties, including as required by law or in order to provide the services requested. Congenial Healthcare uses vendors to help us manage this website, provide content and information, and interact better with our patients and visitors.

Email Information

Please do not provide personal information via email to us unless it is through a secure channel.  Email messages, unless encrypted while in transit, can be viewed by other Internet users. If you have personal information to communicate, please use the appropriate secure online form or contact the necessary using phone or mail. If you receive an email that looks like it is from Congenial Healthcare and asks for your personal information, do not respond. This may be a scam or “Phishing” email intended to steal your information. Congenial Healthcare will never request your password, user name, credit card information or other personal information through email.

Links to External Websites

This online Privacy Policy applies only to this website. This website contains links to other websites, within and outside of Congenial Healthcare.  Please be aware that this Privacy Policy does not apply to those websites. We encourage you to read the Privacy Policy on any other websites before providing them with personal information

 

Changes to This Policy

Congenial Healthcare has the right to change or update this Website Privacy Policy from time to time without notice, so please review it periodically to keep informed of any changes. If you have questions about this Privacy Policy or concerns about how we collect, use or protect your personal information, please contact us as listed below.

Contact Us

If you have questions about this Privacy Policy or concerns about how we collect, use or protect your personal information, please contact us.